About us

We're on a mission to democratize conversational commerce

Chatbox AI helps businesses of every size sell, support and grow on WhatsApp, the app their customers already open every day, without needing a developer or an enterprise budget.

  • Official WhatsApp Cloud API
  • Built in India
  • 7-day free trial
Chatbox AI dashboard with WhatsApp broadcasts, team inbox and analytics

Why we exist

Your customers already live on WhatsApp. They ask questions there, share screenshots there and decide what to buy there. Yet for most businesses, the official WhatsApp Business API has felt out of reach: complex to set up, expensive, and built for companies with engineering teams.

We started Chatbox AI to change that. Conversational commerce shouldn't be a privilege of big brands. A D2C founder, a clinic, a coaching institute and a national bank should all be able to connect their number in minutes and start real conversations that convert.

What we build

  • Broadcast campaigns to opted-in contacts with delivery and read analytics
  • A shared team inbox so every agent works on one WhatsApp number
  • No-code AI chatbots with human hand-off and intent routing
  • A product catalogue the bot shares as photos and prices, with order tracking
  • Shopify and WooCommerce plugins for order, shipping, COD and cart messages
  • REST API and webhooks for custom workflows
Our values

How we work

The principles behind every feature we ship and every conversation we have with customers.

Customers first

Every feature starts with a real conversation a business needs to have, an order update, a payment reminder, a support question, and works backwards.

Simple beats clever

A shop owner in Surat and an enterprise support team should both be live in minutes. If it needs a manual, we redesign it.

Trust is the product

WhatsApp is a private channel. We build for opt-in messaging, encrypt credentials at rest and keep one business's data isolated from every other's.

Radical transparency

Clear plan pricing, Meta's conversation charges shown separately, and no hidden fees or lock-in, cancel any time.

Ship, learn, repeat

We release small improvements often and listen closely to what customers do with them.

Grow together

Our growth only matters if our customers grow: more replies, more orders, happier customers.

Chatbox AI logo
Start growing today

Your next 10,000 customers are already on WhatsApp.

Broadcast, automate, sell and support on the official WhatsApp Cloud API. Go live in under 2 minutes.

  • 7-day free trial
  • No credit card
  • Cancel anytime