Close more deals where your customers already chat
Reply to every lead in seconds, share catalogues and quotes, take payment inside the conversation and let automated follow-ups chase the deals your team would otherwise forget.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Why businesses choose Chatbox AI for
WhatsApp for Sales
Speed to lead
Chatbots reply in seconds, day or night, and hand hot leads to a salesperson while interest is at its peak.
Checkout in the chat
Share a catalogue, build the order and collect payment by UPI or card without sending customers to a website.
No forgotten follow-ups
Automated reminders and drip messages keep deals moving when your team is busy.
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
From click to checkout
Ad-to-order conversations
Click-to-WhatsApp ads start a conversation instead of a bounce. The chatbot answers “is this available?”, shares the offer and moves the customer to an order in the same chat.
- Click-to-WhatsApp ads on Facebook and Instagram
- Instant replies with offer and availability
- Order placed and tracked in the same chat
Your store inside WhatsApp
Catalogue and cart
The bot sends matching products as photos captioned with name and price. The customer replies with the one they want, your team confirms stock, and the order is taken and tracked in the thread.
- Product photos captioned with name and price
- Cart orders routed to the sales inbox
- Works with Shopify product sync
The right rep, every time
Lead routing and shared inbox
Route leads by product, region, language or deal size to the right salesperson. Managers see every conversation, reassign when someone is away and use private notes to coach.
- Rule-based and round-robin assignment
- Labels for deal stage and priority
- Private notes and conversation history
Keep every deal warm
Automated follow-ups
Send follow-ups when a quote goes unanswered, remind customers about pending payments and nurture undecided leads with a short drip sequence that stops the moment they reply.
- Quote and payment follow-up reminders
- Drip nurturing for undecided leads
- Stops automatically on reply or purchase
Set up WhatsApp for Sales
in minutes
- 1
Connect your sales number
Move your sales WhatsApp number to the Business API in under 2 minutes.
- 2
Add your products
Add products to the Chatbox AI catalogue, or sync them from your store, so the bot can share photos and prices.
- 3
Set routing rules
Assign leads by product, region or language and invite your sales team to the inbox.
- 4
Automate follow-ups
Turn on quote reminders and nurture sequences so no deal goes cold.
How teams use
WhatsApp for Sales
Inbound lead response
Reply to every ad and website lead within seconds.
Conversational commerce
Browse, order and pay without leaving WhatsApp.
Quotes and brochures
Share PDFs, price lists and proposals instantly.
Payment collection
UPI and card links with automatic confirmations.
Upsell and cross-sell
Recommend add-ons to recent buyers.
Field sales coordination
Hand leads between inside and field teams on one number.
Questions about
WhatsApp for Sales
Got questions about WhatsApp for Sales? We've got answers.
Not today. There is no merchant payment integration: Chatbox AI cannot collect money into your account. What it can do is take the order in chat, confirm a cash-on-delivery order before you ship, and send your own payment link as text or a button if you already have one from your gateway.
Can I collect payments on WhatsApp? Not today. There is no merchant payment integration: Chatbox AI cannot collect money into your account. What it can do is take the order in chat, confirm a cash-on-delivery order before you ship, and send your own payment link as text or a button if you already have one from your gateway.
Can my whole sales team use one WhatsApp number? Yes. The shared team inbox lets every salesperson reply from the same business number, with automatic lead assignment, labels, private notes and full history. Starter and Growth include 1 owner plus 5 agents, Pro 1 owner plus 9 agents, and extra agents are ₹750 per agent per month.
Does Chatbox AI integrate with my CRM? There are no pre-built CRM connectors. Chatbox AI offers a REST API and outbound webhooks, so new leads, tags and conversation events can be pushed to your CRM and CRM stage changes can trigger WhatsApp messages, but you build that connection yourself.
How do Click-to-WhatsApp ads help sales? Instead of sending ad traffic to a landing page, Click-to-WhatsApp ads open a chat with your business. The lead arrives with ad context, gets an instant reply and can be qualified and sold to in the same conversation.
Can I follow up with leads automatically? Yes. Use automation to send reminders when a quote or payment is pending, and drip sequences to nurture undecided leads. Sequences stop automatically when the customer replies or buys, so conversations stay natural.
Keep exploring
Your next 10,000 customers are already on WhatsApp.
Broadcast, automate, sell and support on the official WhatsApp Cloud API. Go live in under 2 minutes.
- 7-day free trial
- No credit card
- Cancel anytime