The integrations we have, and nothing we don't
Two store plugins, WooCommerce and Shopify, that you install on your own store and point at a Chatbox AI API key. Then a REST API and outbound webhooks, which is how everything else connects. There is no marketplace and no one-click connector list, and we would rather say so than imply one.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Why businesses choose Chatbox AI for
All Integrations
Real store coverage
Both plugins map the same event set: order placed, paid, fulfilled or completed, shipped, delivered, cancelled, refunded, abandoned cart and COD confirmation.
An API, not a promise
A scoped API key plus outbound webhooks with signature verification and retries. If a tool can speak HTTP, it can speak to Chatbox AI.
No connector theatre
We list two plugins instead of forty logos, so nothing on this page falls over the first time you look for it in the dashboard.
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
Installed on your store, keyed to your workspace
WooCommerce and Shopify plugins
Each plugin is a client for the Chatbox AI public API. It does not talk to Meta, hold a WhatsApp number or submit templates: all three belong to the Chatbox AI workspace the API key came from. You map each store event to one of your Meta-approved templates and set the delays.
- Order, shipping, COD, refund and abandoned-cart events
- Sequences that cancel when the thing they chase happens
- Delivery status written back onto the order
For your own backend
REST API
Create a scoped API key in Settings and call the public API to send messages, manage contacts and list your approved templates from your product, ERP or in-house CRM. Keys carry only the scopes you tick.
- Scoped API keys you can revoke
- Send, contact and template endpoints
- Idempotency on writes
Events pushed to you
Outbound webhooks
Subscribe your endpoint to message and delivery-status events and react to them in your own systems, with signature verification and automatic retries. This is also how a store plugin learns what happened to what it sent.
- Signed HTTP POST payloads
- Automatic retries
- Works with proprietary and legacy systems
Set up All Integrations
in minutes
- 1
Connect your WhatsApp number
Sign up and connect your number to the official WhatsApp Business API through Meta's Embedded Signup.
- 2
Get your templates approved
Only an approved template can start a conversation, and Meta decides how long approval takes. Do this before you launch.
- 3
Create a scoped API key
Settings then API keys. Tick only the scopes the integration needs: messages:send, templates:read and webhooks:manage.
- 4
Install the plugin, or call the API
Install the WooCommerce or Shopify plugin and paste the key, or point your own backend at the REST API and subscribe a webhook endpoint.
How teams use
All Integrations
WordPress and Shopify stores
Order, shipping and COD messages straight from store events.
Product and engineering
Send from your own backend and stream events back out over webhooks.
Ops teams
React to delivery-status events in whatever system already runs your warehouse.
Support teams
Customer replies to any integration message land in the shared Team Inbox.
Questions about
All Integrations
Got questions about All Integrations? We've got answers.
WooCommerce and Shopify. The dashboard's Integrations screen has one tab for each, with the setup steps and the caveats. Everything else goes through the REST API or outbound webhooks.
Which integrations are built into Chatbox AI? WooCommerce and Shopify. The dashboard's Integrations screen has one tab for each, with the setup steps and the caveats. Everything else goes through the REST API or outbound webhooks.
Do you have a Razorpay, Stripe, HubSpot, Salesforce or Zapier integration? No. There is no payment-gateway, CRM or automation-platform connector, and no per-tenant credential store to hold one. If you need any of these, connect them to the Chatbox AI REST API and webhooks yourself.
Do I need a developer? Not for WooCommerce or Shopify: you install the plugin, paste an API key and map events to templates from the plugin's own settings screen. For anything else, yes, because anything else means calling the API.
Do integration messages still need approved templates? Yes. Every business-initiated WhatsApp message, including order updates, payment reminders and cart recovery, must use a template Meta has approved. Chatbox AI helps you create and submit them and tracks the status of each one.
Will all of those messages be delivered? Utility messages such as order and shipping updates, generally yes. Marketing messages such as cart recovery and win-back, no: Meta throttles the marketing category and drops roughly a quarter to a third of them. No setting changes that, so plan campaigns on that basis.
What if the tool I use isn't listed? Use the REST API and webhooks, which cover any system that can send or receive an HTTP request. You are also welcome to tell us what you need: we would rather hear it than put a logo on this page.
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