Payment alerts and reminders your customers actually read
Deliver EMI reminders, transaction alerts, loan updates and account statements directly to customers' phones, and let a chatbot handle balance checks and statement requests.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Why businesses choose Chatbox AI for
Fintech
Trusted, verified channel
Messages come from your verified business profile over WhatsApp's encrypted channel, not an anonymous SMS header customers learn to ignore.
Higher collections
Automated EMI reminders with a UPI or card payment link make it effortless for customers to pay on time.
Lower support cost
A chatbot answers balance checks, statement requests and application status queries around the clock.
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
Collect on time, every time
Payment and EMI reminders
Schedule reminders before each due date and follow-ups after it, each with a direct payment link. Customers pay in a couple of taps and your collections team only calls the accounts that really need attention.
- Pre-due, due-date and overdue reminder sequences
- Due-date reminder sequences that stop once it is settled
- Automatic tagging of paid and unpaid customers
Instant account activity updates
Transaction alerts
Notify users of debits, credits, withdrawals and deposits the moment they happen. Include a quick-reply button so a customer can report a transaction they don't recognise and reach your team instantly.
- Real-time alerts via API or webhooks
- “Not me” button that routes to a fraud desk agent
- Delivery and read status for every alert
Statements and invoices on demand
Secure document sharing
Send bank statements, loan agreements, tax invoices and policy documents as PDFs directly in WhatsApp. Customers request what they need from a chatbot menu, and every document shared is logged in the conversation history.
- PDF statements and invoices via approved templates
- Self-serve document requests through a chatbot
- Full message history for audits and disputes
How teams use
Fintech
EMI and bill reminders
Pre-due and overdue reminders with one-tap payment links.
Transaction alerts
Real-time debit and credit notifications with a fraud-report button.
KYC and document collection
Nudge applicants to upload pending documents to finish onboarding.
Loan application status
Keep applicants informed at every stage from submission to disbursal.
Balance and statement bot
Answer routine account questions 24/7 without agent effort.
Cross-sell campaigns
Offer pre-approved cards, loans or insurance to opted-in segments.
Questions about
Fintech
Got questions about Fintech? We've got answers.
Messages are delivered from your verified business profile over WhatsApp's encrypted channel, and Chatbox AI uses the official WhatsApp Business API with role-based access for your team. You should still avoid sending full card numbers or passwords, and follow your own regulatory and data-retention policies.
Is WhatsApp secure enough for financial communication? Messages are delivered from your verified business profile over WhatsApp's encrypted channel, and Chatbox AI uses the official WhatsApp Business API with role-based access for your team. You should still avoid sending full card numbers or passwords, and follow your own regulatory and data-retention policies.
Can I send EMI reminders with payment links on WhatsApp? Yes, using your own payment link. Create a utility template for payment reminders with the link as a variable or a URL button, and Chatbox AI sends reminders automatically before and after the due date and tags customers as paid once your system confirms through the API. Chatbox AI is not a payment gateway and does not collect the money.
Can we send OTPs through WhatsApp? Yes, WhatsApp supports authentication templates designed for one-time passwords. You can trigger them through the Chatbox AI API from your login or transaction flow, alongside your existing SMS OTP as a fallback.
How do customers get their bank statements on WhatsApp? Customers pick “Get statement” from a chatbot menu, your system generates the PDF through an API call, and Chatbox AI sends it back in the same chat. Every request and document is logged in the conversation history for audits.
Does Chatbox AI integrate with our core systems? Chatbox AI offers a REST API and outbound webhooks, so your loan management system, CRM or payment gateway can trigger messages and receive replies. There are no pre-built CRM or gateway connectors, so this is an integration your team builds once against the API.
Keep exploring
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