The details that make WhatsApp work at scale.

What features come with Chatbox AI? Beyond the core products, Chatbox AI includes quick replies, contact management with tags and segments, Meta-approved message templates, reports and insights, and a REST API with real-time webhooks, all on the official WhatsApp Business API.

Which features are included in the Starter plan? Starter (₹1,500/month) includes 1 owner plus 5 agents with no conversation caps, broadcasting and retargeting, audience segmentation, a shared team inbox, keyword-triggered chatflows, template message APIs, Shopify and WooCommerce integrations and delivery and read reports. Multi-language support and agent reports are part of Growth (₹3,200/month), and webhooks are part of Pro (₹9,100/month).

What is the difference between a WhatsApp template and a quick reply? A template is pre-approved by Meta and is needed to start a conversation or message a customer after the 24-hour service window. A quick reply is an internal saved answer agents send during an open conversation; it needs no approval.

Can developers extend Chatbox AI? Yes. Webhooks push incoming messages and delivery status to your systems on the Pro plan, and full API access with custom integrations is available on the Scale plan.

Can I try every feature before paying? Yes. Every plan starts with a 7-day free trial with full access to that plan's features and no credit card required.