Patient communication that runs on autopilot
Let patients book and reschedule appointments in a chat, cut no-shows with timely reminders and deliver lab reports and prescriptions on WhatsApp.
- No credit card needed
- Setup in 5 mins
- Official WhatsApp API
Why businesses choose Chatbox AI for
Healthcare
Fewer no-shows
Automated reminders with Confirm and Reschedule buttons help fill every slot and free up cancelled ones quickly.
Better patient care
Follow up after consultations to check on recovery and remind patients about medication and review visits.
Less front-desk load
A booking bot handles routine calls, so your staff can focus on patients who are physically in front of them.
Powerful capabilities
to scale on WhatsApp
Everything you need to automate conversations and drive conversions.
Book, reschedule, cancel: in chat
Appointment booking
Patients choose a department, doctor and time slot through a guided WhatsApp flow. The booking syncs to your system through webhooks and the patient gets an instant confirmation with the clinic location.
- Guided booking flow with doctor and slot selection
- Reschedule and cancel with one tap
- Syncs with your HIS or booking tool via API
Deliver documents instantly
Lab reports and prescriptions
Send lab reports, prescriptions and discharge summaries as PDF documents the moment they're ready. Patients no longer need to collect paper reports or dig through email.
- PDF reports and prescriptions via approved templates
- Triggered automatically when results are ready
- Patients can reply with questions for the doctor's team
Follow-ups that happen on time
Health and medication reminders
Automate medication reminders, follow-up consultation alerts, vaccination schedules and health check-up nudges. Each reminder can include a button to book the next visit.
- Recurring medication and follow-up reminders
- Vaccination and preventive check-up schedules
- Book-again buttons inside every reminder
How teams use
Healthcare
Appointment booking
Self-serve booking and rescheduling through a chatbot.
No-show reduction
Reminders 24 hours and 2 hours before each appointment.
Report delivery
Lab reports and prescriptions sent as PDFs.
Post-visit follow-up
Check on recovery and collect feedback after discharge.
Bill payments
Share payment links for consultations and diagnostics.
Health camp announcements
Promote check-up packages and camps to opted-in patients.
Questions about
Healthcare
Got questions about Healthcare? We've got answers.
Yes. With Chatbox AI you can build a no-code booking chatbot where patients pick a department, doctor and time slot. The booking is sent to your system via webhook or API, and the patient receives an instant WhatsApp confirmation with the date, time and location.
Can patients book appointments on WhatsApp? Yes. With Chatbox AI you can build a no-code booking chatbot where patients pick a department, doctor and time slot. The booking is sent to your system via webhook or API, and the patient receives an instant WhatsApp confirmation with the date, time and location.
How do WhatsApp reminders reduce no-shows? Reminders arrive on the app patients check most often, typically 24 hours and a couple of hours before the visit. Including Confirm and Reschedule buttons lets patients act immediately, so empty slots can be offered to others instead of going to waste.
Is it safe to send lab reports over WhatsApp? Reports are delivered from your verified business profile over WhatsApp's encrypted channel. Only share documents with the registered patient number, get consent to communicate on WhatsApp, and follow your own medical data policies and local regulations for patient records.
Can multiple front-desk staff use one WhatsApp number? Yes. Chatbox AI's shared team inbox lets receptionists, doctors' assistants and billing staff all reply from the same number, with chat assignment, private notes and labels so nothing is missed or answered twice.
Does it work for small clinics as well as hospitals? Yes. A single-doctor clinic can start on the Starter plan at ₹1,500 per month with 1 owner and 5 agents, while hospital groups can use Growth, Pro or a custom Scale plan with more agents, API access and advanced analytics.
Keep exploring
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