Integrations

Two store plugins, and an API for the rest

Two store plugins, WooCommerce and Shopify, that turn your order and shipping events into WhatsApp messages. Then a REST API and outbound webhooks, which is how everything else connects. We would rather list what exists than imply a marketplace.

  • No credit card needed
  • Setup in 5 mins
  • Official WhatsApp API

Your store

Order, shipping, COD-confirmation and abandoned-cart messages from WooCommerce or Shopify.

Everything else

The REST API and outbound webhooks, which is how anything that is not a store plugin connects.

Webhooks & API

Don't see your tool? Build it in an afternoon.

Receive real-time HTTP POST events, message received, message read, template approved, with automatic retries and signature verification, then send WhatsApp messages from your own product with the REST API.

What developers use it for

  • Sync conversations into an in-house or legacy CRM
  • Stream delivery and read events to your data warehouse
  • Send OTPs, bookings and status alerts from your app
  • Route chats with your own business rules
Pricing

Integrations included on every plan

The WooCommerce and Shopify plugins work on every plan from ₹1,500/month. Pro adds outbound webhook subscriptions, and Scale adds dedicated support for a custom integration.

FAQ

Questions about integrations

Two: a WooCommerce plugin for WordPress stores and a Shopify app, each of which you install on your own store and point at a scoped Chatbox AI API key. Everything else connects through the Chatbox AI REST API and outbound webhooks. There is no integrations marketplace.

What integrations does Chatbox AI support? Two: a WooCommerce plugin for WordPress stores and a Shopify app, each of which you install on your own store and point at a scoped Chatbox AI API key. Everything else connects through the Chatbox AI REST API and outbound webhooks. There is no integrations marketplace.

Do you have a Razorpay, Stripe, HubSpot, Salesforce or Zapier integration? No. There is no payment-gateway, CRM or automation-platform connector, and no per-tenant credential store to hold one. If you need any of these, you connect them to the Chatbox AI REST API and webhooks yourself.

Do I need a developer? Not for WooCommerce or Shopify: you install the plugin, paste an API key and map each store event to one of your approved templates from the plugin's own settings screen. For anything else, yes, because anything else means calling the API.

Are integration messages charged by Meta? Yes. Business-initiated messages such as order updates, payment reminders and cart recovery are charged by Meta per message category, separately from your Chatbox AI plan. In India the rates from 1 October 2026 are ₹1.09 marketing, ₹0.145 utility and ₹0.145 authentication.

Will all of those messages be delivered? Utility messages such as order and shipping updates, generally yes. Marketing messages such as cart recovery, no: Meta throttles the marketing category and drops roughly a quarter to a third of them with error 131049. The message is accepted, sometimes charged, and never shown, and no setting changes it.

Which Chatbox AI plan includes integrations? The WooCommerce and Shopify plugins work on every plan from Starter at ₹1,500/month. Outbound webhook subscriptions start on Pro at ₹9,100/month, and the Scale plan adds dedicated support for a custom integration. Every plan has a 7-day free trial.

Is my data secure when I connect other apps? Each plugin authenticates with a Chatbox AI API key carrying only the scopes you tick, and you can revoke it at any time. Webhook requests from Chatbox AI are signed so your server can verify them, and messages go out on the official WhatsApp Business API from your verified number.

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