Resources

Everything you need to grow on WhatsApp

Guides, templates, videos and API docs to help you set up Chatbox AI, run better campaigns and support customers faster, whether it's your first broadcast or your thousandth.

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  • Setup in 5 mins
  • Official WhatsApp API
FAQ

Frequently asked questions

Start with the Help Center's getting-started guides to connect your number in under 2 minutes and send your first template. Then read the Learn section for key concepts like templates, conversation categories and messaging limits, and follow the tutorials to build your first chatbot.

Where do I start if I'm new to the WhatsApp Business API? Start with the Help Center's getting-started guides to connect your number in under 2 minutes and send your first template. Then read the Learn section for key concepts like templates, conversation categories and messaging limits, and follow the tutorials to build your first chatbot.

Are Chatbox AI resources free? Yes. The Help Center, tutorials, YouTube videos, Template Library, blog, case studies and Learn articles are all free to use. You can try everything they describe inside the 7-day free trial without a credit card.

Where can developers find API documentation? The Developer APIs page covers the Chatbox AI REST API and webhooks, sending template and session messages, managing contacts and receiving real-time delivery and inbound-message events, built on the official WhatsApp Business Cloud API.

Is there a mobile app for Chatbox AI? No. Chatbox AI is a web dashboard at app.chatboxai.dev, and there are no Android or iOS apps today. Agents work from a browser.

Where can I find ready-made WhatsApp message templates? The Template Library has marketing, utility and authentication templates, festive offers, cart recovery, order updates, OTPs and more, written to Meta's guidelines so they're easier to get approved.

How do I get help if I can't find an answer? Contact the Chatbox AI team through the contact page or by email. Every plan includes email and chat support, Pro plans include priority support, and Scale plans include SLA-backed support with a dedicated account manager.

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