Key takeaways
- AiSensy is a WhatsApp Business API platform offering broadcasts, chatbots and a shared inbox.
- Chatbox AI includes broadcast campaigns on every plan, starting at ₹1,500/month.
- Growth (₹3,200/month) adds larger segmentation limits, a campaign scheduler including CSV scheduler, click tracking and campaign budget and analytics.
- Templates carry a language code, and Meta reviews each language version separately.
- Your WhatsApp Business API number can usually move to Chatbox AI; check AiSensy's current plans on its website.
Marketing teams choose a WhatsApp platform mainly for its broadcast engine: how fast you can go from offer to sent campaign, how precisely you can target, and how clearly you can see results. If you are evaluating an AiSensy alternative, this guide shows what to compare, how Chatbox AI handles it and how to migrate your number.
Last reviewed: September 2026, verify current competitor plans on their websites. AiSensy is a WhatsApp Business API platform offering broadcasts, chatbots and a shared inbox. We do not quote its pricing, limits or ratings.
Common reasons marketing teams re-evaluate
Switching platforms is work, so most teams only look around when something specific changes: campaign volume grows and a different plan structure makes more sense, a new team needs a shared inbox alongside broadcasts, the business starts selling through WhatsApp and wants catalogue and payment flows, or leadership asks for clearer reporting on revenue. None of these mean your current tool is bad, they mean your needs moved. Use them as the lens for your comparison.
Five things marketers should compare
1. Campaign creation speed
What to check: Template builder, personalisation, rich media and scheduling in one flow.
How Chatbox AI handles it: Broadcasts combine bulk sends and personalisation, and Growth adds a campaign scheduler, including a CSV scheduler. Message templates support image, video and PDF headers plus quick-reply and CTA buttons, and approval status is tracked in the dashboard.
2. Targeting
What to check: Segments by tags, attributes and behaviour; easy CSV import.
How Chatbox AI handles it: Contact management offers smart segmentation, custom attributes and bulk import and export on every plan (10 tags, 5 attributes and 2 segments on Starter, 100, 20 and 10 on Growth, 250, 50 and 50 on Pro).
3. Follow-ups
What to check: What happens after someone replies or clicks.
How Chatbox AI handles it: Automation handles keyword triggers and drip campaigns, and a no-code chatbot can qualify responders before passing them to sales through the team inbox.
4. Language reach
What to check: Localised campaigns without juggling tools.
How Chatbox AI handles it: Message templates carry a language code, so you can keep an approved version of the same template per language; Meta reviews each version separately. There is no auto-translation, so you write each version yourself.
5. Reporting
What to check: Delivery, reads, clicks and revenue per campaign.
How Chatbox AI handles it: Reports and insights show delivery, read rates and button clicks; Growth adds click tracking and campaign budget and analytics in the analytics dashboard, and Pro adds downloadable reports.
Summary table
| Capability | Chatbox AI | AiSensy |
|---|---|---|
| Official WhatsApp Business API | Yes: WhatsApp Cloud API | Yes (publicly listed) |
| Broadcast campaigns | All plans | Yes (publicly listed) |
| Shared team inbox | Yes | Yes (publicly listed) |
| Chatbot builder | No-code on every plan; chatflow delays and timeouts on Growth | Yes (publicly listed) |
| Scheduled broadcasts | Campaign scheduler on Growth and above | Check vendor site |
| Drip campaigns | Yes | Check vendor site |
| Per-language templates | Yes, approval tracked per version | Check vendor site |
| Pricing | ₹1,500 / ₹3,200 / ₹9,100 / Custom per month, plus GST | Check vendor site |
Chatbox AI plans for marketing teams
| Plan | Price | Marketing features |
|---|---|---|
| Starter | ₹1,500/month | Broadcasting and retargeting, audience segmentation (10 tags, 5 attributes, 2 segments), campaign manager, template message APIs, Click-to-WhatsApp ads manager, 40 messages/sec, 1 owner + 5 agents |
| Growth (most popular) | ₹3,200/month | Campaign scheduler including CSV scheduler, click tracking, campaign budget and analytics, automatic failed message retry, 100 tags, 20 attributes, 10 segments |
| Pro | ₹9,100/month | 250 messages/sec, 250 tags, 50 attributes, 50 segments, downloadable reports, template TTL, multiple Click-to-WhatsApp ads per chatflow, priority support |
| Scale | Custom | 5 lakh+ messages/month, custom throughput, custom integrations, SSO and audit logs, SLA support, dedicated account manager |
All plans start with a 7-day free trial, no credit card required. Prices are per month plus GST. Quarterly billing saves 5% and yearly billing saves 10%, extra agents cost ₹750 per agent per month, and there are no conversation caps on any plan. Meta's WhatsApp charges are separate and passed through at cost: in India, from 1 October 2026, marketing messages cost ₹1.09 each and utility and authentication messages ₹0.145 each. See the pricing page.
How to migrate your WhatsApp number to Chatbox AI
- Export your audience. Download contacts, tags and opt-in data as CSV from your current provider.
- Save your best templates. Copy the text, media and buttons of templates you reuse, so you can resubmit them if needed.
- Start your Chatbox AI trial. Sign up and recreate one campaign end to end to learn the workflow.
- Check Meta access. Confirm you are an admin on the Meta Business account that owns the number.
- Handle two-step verification. Disable it with your current provider, or keep the PIN handy.
- Connect the number in Chatbox AI. Use the onboarding flow and confirm with Meta's verification code sent to the number.
- Resubmit templates if required. Track each one's approval status in Chatbox AI.
- Import contacts and rebuild segments. Upload your CSV and recreate segments and tags.
- Rebuild automations. Recreate keyword triggers, drip sequences and chatbot flows.
- Send a small test broadcast. Message an internal segment first, check reports, then resume normal campaigns and cancel your previous plan.
Schedule the switch between campaigns, not the day before a big launch.
Clean your list before you move
A migration is the perfect moment to tidy up your audience, and it protects your number's quality rating on the new platform:
- Keep only opted-in contacts. WhatsApp requires opt-in for business-initiated messages. If you cannot show where a contact opted in, leave them out.
- Remove numbers that never read. Contacts who have not opened a message in months add cost without adding results.
- Standardise attributes. Agree on one format for city, language and purchase fields so segments work from day one.
- Keep a do-not-message list. Import unsubscribes as a tag so nobody who opted out is messaged again.
What stays the same after you switch
Meta's rules travel with you: approved templates by category, the 24-hour service window, messaging limit tiers (1K, 10K, 100K and unlimited) and Meta's per-message charges. Your subscribers keep receiving messages from the same number. What changes is how quickly your team can build, target and measure campaigns, which is exactly what the trial lets you test.
Learn more
- Chatbox AI vs AiSensy
- WhatsApp for marketing
- Click-to-WhatsApp ads, explained
- WATI alternative · DoubleTick alternative
Launch your first campaign on Chatbox AI
Start your 7-day free trial, no credit card required, and send your first broadcast today.
Frequently asked questions
Focus on how easily you can build, segment, schedule and measure broadcasts, whether follow-up automation is included, and total cost including Meta's charges. Test the same campaign on each platform before deciding.
What should I look for in an AiSensy alternative? Focus on how easily you can build, segment, schedule and measure broadcasts, whether follow-up automation is included, and total cost including Meta's charges. Test the same campaign on each platform before deciding.
Can I send bulk WhatsApp messages with Chatbox AI? Yes. Chatbox AI sends bulk broadcast campaigns to opted-in contacts using Meta-approved templates. Every plan includes broadcasts and audience segmentation, so each campaign reaches only relevant segments, and Growth raises the limits to 100 tags, 20 attributes and 10 segments.
Will my broadcast lists transfer from AiSensy? Contact lists do not move automatically, but you can export them as CSV from your current provider and import them into Chatbox AI with tags and custom attributes. Make sure every contact has opted in to receive WhatsApp messages.
Do I need new template approvals after switching? Possibly. If your WhatsApp Business Account moves with the number, templates may carry over; otherwise, resubmit them to Meta. Chatbox AI shows whether each template is approved, pending or rejected.
How much does Chatbox AI cost for marketing? Starter is ₹1,500/month, Growth is ₹3,200/month, Pro is ₹9,100/month and Scale is custom, plus GST, with 5% off quarterly billing, 10% off yearly billing and a 7-day free trial. Meta's WhatsApp charges for marketing messages, ₹1.09 each in India from 1 October 2026, are billed separately at cost.
